Management Services

FREE UP VALUABLE TIME AND RESOURCES

Complex systems, demanding users, overworked personnel and shrinking budgets can make managing your IT infrastructure overwhelming. While you may have the expertise to manage all of this yourself, the time and resources required can easily distract you from business-critical issues. Partnering with Insight is the win-win solution you’ve been looking for.

We provides complete Management Services solutions that enable you to scale cost effectively and quickly address evolving business priorities, whether at the inception stage or as part of your long-term IT systems management. Our philosophy is to employ the best people, technology and processes to provide you the services you need to enhance your ability to focus on what really matters: efficient operations and customer service.

REMOTE NETWORK OPERATIONS CENTER

Our RNOC (Remote Network Operations Center) solutions are designed to help clients with an advanced infrastructure and IT management. Our NOC is based on proven operating processes and tools. It provides 24×7 proactive monitoring and management of client network infrastructure including routers, switches, wireless, servers, video conferencing and security devices.

HOW RNOC HELPS

By partnering with us, we become an extension of your team, enabling you to focus on your core business. You’ll realize improved efficiencies through proactive monitoring and IT management, reduce complexity with simplified compliance management and lower your operating costs. Our services provide:

  • Immediate access to our specialized engineers when you need them 24X7
  • An assigned service delivery manager to ensure the highest level of customer satisfaction
  • Increased visibility through comprehensive reporting and analysis tools
  • Enhanced network security

SERVICES AND OFFERINGS

Insight provides a comprehensive suite of IT services across a broad set of diverse technologies from Cisco, HP, Microsoft, VMware, IBM, Dell and more. Each Insight solution includes the following services:

  • Availability monitoring
  • Fault management
  • Performance monitoring and reporting
  • Online device reporting
  • Asset management
  • Activity reporting
  • Network documentation
  • Device configuration archives