Why need us ?

Did you ever notice, your company IT infrastructure is same exactly with last 3 years?

Maybe you are rely on your internal IT personnel, but he/she is not doing a good work to enhance your IT environment.

Maybe your company IT personnel is fresh graduate, he/she is not experience enough to handle your IT environment.

Maybe IT personnel is leaving and your company failed to get replacement with same qualification.

Maybe IT personnel failed to address user issues on time, due to your company growing with large quantity of staff.

All above scenarios cause you look for alternative outsource IT company. That is why we are here to serve.

Current Trend

Company need outsource IT company to serve purpose as below.

– Internal IT personnel focus on more valuable task, outsource IT assist on basic task which will consume more time and reduce IT personnel task quality

– Outsource IT as alternative support for end user when internal IT personnel is onleave/not available.

– A lot cross regional company do not hire local IT personnel, any task will submit ticket to regional IT and solve by remotely. But they need outsource IT to assist on hardware troubleshoot as unable remotely to power on a machine, unable have visual on the screen before boot into operating systems.

– Small company with less than 10 users, no budget to hire internal IT personnel/even hired, internal IT personnel is too free to handle as not much issues from 10 users.

– Company wanted to upgrade existing IT infrastructure, they need outsource IT company to advise as internal IT personnel no experience on new infrastructure.

Our services

We are here to provide more IT personnel to keep your company running smooth on business, propose new IT infrastructure to enhanced existing systems.

This means, our core services is to support, maintenance, enhance, optimise your company IT infrastructure.

Our Plans

Our IT Support package start from just MYR300 per month / MYR3600 per year.

All our services are fully flexible to suit your needs and offer failsafe cover in the event of failure.

Our services included

– Phone support

– Remote support

– Onsite support

– Schedule maintenance support

– Emergency 2 hour response onsite for server

– Retail 12X7 4 hour response onsite for shopping complex

– Standard 9 X 5 next business response for office support

Solutions

In a world dependent on technology, almost every business relies on fast, efficient, reliable and highly accurate IT solutions in order to compete. All of the department or function in the company that mission critical are dependent on technology to perform at the highest level.

Today’s technology environment is also increasingly complex: data centers, cloud services, secure networking, mobile devices, custom applications and desktops all need to mesh transparently to create an employee, partner or client experience that’s flawless. That’s where we comes in. We support every phase of your technology lifecycle as your trusted business and IT solutions partner.

We’re here to help you improve your business

While your technology infrastructure may be complex, our role as your IT solutions business partner is simple: we’re here to help you improve your business. What’s not so simple is actually being able to fulfil that role on a global scale with the personal attention you and your business need. That’s where we excel.

We have grown a business that delivers complete IT solutions from leading hardware and software providers in the world. These products are backed by a complete array of services that support your business needs through planning, deployment, operation and refreshing of your technology solutions.